#monitoring
Every post tagged "monitoring".
41 posts · showing 11–20
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How to Run an Agent Pilot That Produces a Decision
Most pilots end without a decision because they were designed to produce a demo. Write the threshold before you build — and sort the failures by cause, because "no-go" and "fix one thing" look identical in the average.
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Compliance and Audit for Agent-Written Systems
The audit questions don't change — who's responsible, how do you know it's correct, show me this case. They become answerable differently, and an actor field saying "agent-service" answers the first one not at all.
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Estimating Work When Implementation Speed Is Unpredictable
Estimation always worked badly and consistently, which is what made velocity useful. The consistency is what broke — the mean fell and the variance rose, which is the worst combination for planning.
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What Changes for Engineering Managers
Four management assumptions break at once: that output tracks effort, that capacity is headcount, that people learn by doing, and that review is a small tax. Each breaks differently.
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The Support Org After Agents: Fewer Tickets, Harder Tickets
The residual isn't a random sample of the old work — it's specifically the hardest cases, with the easy ones that used to provide pacing and training removed. Support got here first.
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Agent Operations: The Role Without a Title Yet
Someone in every agent-running organization does this job without being hired for it. It has no name, no allocation, and no incident that forces it — until whoever was doing it informally leaves.
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The Reliability Ceiling and What Would Have to Change
98% per step sounds excellent and produces 67% on a twenty-step task. The plateau is compounding arithmetic — which means the fix is shortening the chain, not improving the steps.
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Accountability Cannot Be Delegated to a Model
"The agent decided" answers nothing — not legally, not organizationally, not to the person affected. What accountability actually requires has design consequences, including why a rubber-stamp gate is worse than none.
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Agents Get Worse While You're Not Touching Them
Nobody edits anything and six months later it handles a whole class of request worse. Five things decay on their own — and none of them announce themselves by breaking.
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Which Agent Alerts Should Wake Someone Up?
An agent can be green on every service metric while doing the wrong work at ten times the cost. One rule sorts the alerts — and the highest-value one is the one almost nobody has configured.